Help center

Shipping & order help.

Everything about getting ZZAI to your door - and what happens if something's not right when it gets there.

$9
Standard shipping
Included on qualifying orders
Standard shipping 3-5 business days
3–5 days
Typical delivery
After carrier pickup
Final sale
Drinks
Contact us if an order arrives damaged
100%
Recyclable
Cans + shipping box

Currently shipping to the contiguous 48 US states. Alaska, Hawaii, and international expansion are coming in a future phase — sign up for updates below.

Orders ship promptly from our warehouse. Once your order ships, standard shipping usually takes 3-5 business days to the contiguous 48 US states. Expedited shipping is available at checkout.

Standard shipping is included on qualifying orders Orders over $90+ qualify. Below that, standard shipping is a flat $9.95. Expedited shipping is calculated by destination and weight at checkout.

Drinks are final sale and cannot be returned. If your order arrives damaged or incorrect, email hello@drinkzzai.com within 7 days with your order number and photos so we can help.

If your tray arrives damaged, snap a photo of the box and the contents and email hello@drinkzzai.com within 7 days. We'll replace the tray free of charge and arrange disposal.

Orders ship fast. If it has not shipped yet, email us right away and we can try to edit or cancel it. Once it is with the carrier, drinks are final sale unless the order arrives damaged or incorrect.

Still have questions?
Email a real human at hello@drinkzzai.com or open a chat.
Contact us